“The customer is always right.” This must be a quote from a multi-billionaire retailer like Marshall Field. Not exactly words to live by for a college laboratory instructor, but something to contemplate. In college courses students
ultimately play the role of consumer/customer. I am always amazed that college students, experienced education consumers for over a dozen years, seem to have little in the way of expectations. In all but the most progessive institutions, the laboratory instructor has the responsibility to design the course and set the all-important evaluation guidelines. In fact, empowering students to take an active and interested role in their own education presents a significant challenge to instructors. This situation seems a far cry from instructors catering to consumers concerned about “getting their money’s worth” from their educational investment. Maybe there are other factors at work here. Sometimes the results (i.e. grades) loom so large that the process seems almost frivolous. Other times it is difficult for the student (and the instructor) to make the connection between what happens in lab and the overall goal of education – to obtain meaningful and lucrative employment. Sometimes, I have to admit, I like calling the shots. On the other hand, if this was my money that I was paying for my education, I would be more demanding.
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Through Research.” Plenary sessions were led by Lorna Jarvis (Hope), Nancy Kerner (U of MI), and Don Wink (UIC). Of most interest to me were the opportunities for inquiry and research rich experiments to be included in the undergraduate laboratory experience. Nancy Kerner (Author of “Guided Inquiry Experiments for General Chemistry: Practical Problems and Application”) mentioned in her presentation that U of MI general chemistry students compile and analyze their data as part of the lab report. The compilation and analysis of class data is a topic that I have discussed in
Grading lab reports this week I was disconcerted that so many of the students had problems with the calculations required of the lab (EDTA Titration of Zinc Chloride). The lab manual gave a detailed example of the calculations and the prelab was almost entirely composed of step-by-step calculations that were completely analogous to those required by the actual lab. In my mind, the real focus of the lab report should be interpreting the student’s data and comparing with the class – not trying to figure out how to do the math required by the experiment. This semester, I am checking each student’s prelab at the beginning of lab and having them hand it in with the lab report to be graded the following week. Checking the prelab at the beginning of lab allows me to check up on each student with a moment of personal interaction which is a good thing. On the other hand, they are getting the lab set up and the prelab check is more-or-less of a distraction. Another possibility would be to go over the prelab in detail at the beginning of the lab period. This is tempting, but not a very efficient use of time – the right lesson but the wrong time. In Organic Chemistry, I would have them hand in the prelab before the lab so I could grade it and return it to them before the lab report was due.
correctly the first time. Let’s face it, a lot of lab techniques are learned by trial and error. And that is not necessarily a bad thing, especially for kinetic learners. Those who appreciate other modes of learning can avail themselves of published lab manuals, videos, and listening to the professor’s prelab lecture. Let me offer a note about Zubrick’s distinctive style. I think his style of writing mildly humorous, but some may be put off by his sarcastic comments. My favorite quote (from the distillation chapter): “It is important that the tubing connector remain open to the air; otherwise, the entire apparatus will, quite simply, explode.”
Breakage fees encourage students to hide their mishaps. Students have a tendency to hide accidents even if they are not going to be charged for breakage. Collecting breakage fees also requires the instructor to be “the enforcer” and be the source of even more pain and agony for students than he or she already is. We have three or four lab sections sharing the same lab drawers so it would not be fair to charge students for glassware that is missing from their drawers at the end of the semester. On the other hand, students do break glassware that has to be replaced at a certain cost to the school. As far as lab fees go, lets face it, colleges spend much more for the education of a science major than any other student major. This is especially true for primarily undergraduate institutions that are getting very little, if any, grant funding. Should this added expense be reflected in how much science majors are charged for their education?